Image by David Castillo Dominici |
I recently contributed this article to Leadership Strategies, based on a previous post on The Role of the Six Sigma Black Belt as a Facilitator. This version is for a broader audience and explores three proven strategies for successfully facilitating productive group dialogue.
In the world of continuous and process improvement, practitioners range from quality engineers, to lean specialists, to six sigma black belts (and green belts), to a variety of other titles and labels. They all share certain things in common: