This is the fourth post in the series “5 Reasons Why a Change Management Strategy Matters“
A client once implemented a new operating and management philosophy across the entire organization. A team of dedicated experts spent months implementing the change, training the people, and basically refurbishing the entire facility. The results were impressive. At least initially. A few months after this effort, operational performance slid back almost to previous levels. This is not a unique story!
Why does the change not last? Partly for the same reason that a father brings his wayward son back to counseling after a transformational improvement at an Anazasi camp, a wilderness survival camp for at-risk youth. The boy had come back transformed but the improvement didn’t last. Why? Because he came back to the same environment, the same friends, and the same family relationships. He had changed but the system had not.
