The Challenge
- Changing customer specifications require flexibility
- High customer expectations leave no room for error
- Achieving high quality, timely delivery, great customer service while keeping costs down
- Technology renders critical processes obsolete
Speed, flexibility, and consistency are key to critical business processes. We help clients make a bad process good, make a good process better, or design it new. We use a breadth of industry standard best practices to help your critical business processes run smoothly, efficiently, and competitively.
What We Offer…
New Process Design (Design for Six Sigma)
We apply Design For Six Sigma tools to for New Process Design and New Product Design with the customer in mind. Our approach consists of understanding the customer needs first, and then designing a process that delivers what the customer values. Accelerate time to production and delight your customers. We can also apply these techniques to designing new organizations.
Process Improvement (Lean)
Part shortages, customer complaints, workplace accidents, late shipments, etc. are indicators of a sub-optimal process. Like a car engine, processes deteriorate and become inefficient and sluggish. They need a tune-up! We use Lean techniques (the core of the Toyota Production System) to help you uncover waste in your processes such as over-production, high inventory, wait time, over-processing, transportation, and defects.
Process Optimization (Six Sigma)
Perfect and optimize your critical business processes by removing variation (defects and errors) permanently. We use advanced Six Sigma techniques to identify process improvements, quantify the opportunity, find the root causes of the problem, design and implement the right solution, and sustain the improvements.
